Privacy Policy

ONE Voice Solution ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or purchase our software.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you sign up for a trial or purchase a license
• Industry and business type to personalize your experience
• Payment information processed securely through Stripe (we do not store card numbers)
• Communications you send us via email or our contact form

We also automatically collect certain technical data when you visit our site, including IP address, browser type, pages visited, and referring URLs, through standard web analytics tools.

2. How We Use Your Information

• To process your order and deliver your license key(s)
• To send transactional emails (order confirmation, trial reminders, license delivery)
• To send marketing emails about ONE Voice Solution — you may opt out at any time
• To provide customer support and respond to your inquiries
• To improve our website and software based on usage patterns

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who assist us in operating our website and processing payments, including:

• Stripe — payment processing
• Resend — transactional and marketing email delivery
• Analytics providers for website performance monitoring

All third-party providers are contractually obligated to protect your data and may not use it for any other purpose.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time via the unsubscribe link in any email

6. Cookies

Our website uses cookies to maintain your session state and improve your browsing experience. You may disable cookies in your browser settings, though some features of the site may not function correctly without them.

7. Security

We implement industry-standard security measures to protect your personal information, including HTTPS encryption and secure payment processing through Stripe. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are intended for business use by adults. We do not knowingly collect personal information from children under the age of 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: onevoicesolution.com